Question 1

What tonnage options do you offer for amphibious undercarriages?

Accepted Answer

Our standard production range covers 5-ton through 40-ton class amphibious undercarriages. The most popular models are in the 20-24 ton range (AE210, AE240), which offer the best balance of capability, transportability, and cost. Other tonnage configurations are available upon request.

Question 2

What excavator brands are compatible with your undercarriages?

Accepted Answer

Our undercarriages can be adapted to most major brands including CAT, Komatsu, Doosan, Hyundai, SANY, and others. We work with you during the order process to confirm mid-frame compatibility based on your specific excavator model. We also offer complete machines with CAT OEM upper structure (VALEU Premium line).

Question 3

What is the typical production lead time?

Accepted Answer

Standard lead time is 35-45 days from order confirmation and receipt of all required technical data. Timeline may vary depending on tonnage class, configuration complexity, and current production schedule. Rush orders may be accommodated — please inquire.

Question 4

Can you provide CAT OEM upper structure?

Accepted Answer

Yes. This is VALEU's key differentiator. We offer two product lines: VALEU Premium with CAT OEM upper structure, and VALEU Economy with domestic upper structure. Both are built on VALEU's proven pontoon undercarriage platform. The CAT OEM option ensures global parts availability through any Caterpillar dealer worldwide.

Question 5

What shipping terms do you offer and which countries do you serve?

Accepted Answer

We ship FOB Shanghai/Tianjin as standard. We have exported to Indonesia, Australia, Brazil, Dominican Republic, Poland, Iran, and other markets. For first-time customers, we can recommend freight forwarders or work with your nominated agent. Payment via T/T or XTransfer platform for secure international transactions.

Question 6

What quality assurance is performed before shipping?

Accepted Answer

Every undercarriage undergoes factory assembly testing and inspection before leaving the factory. We provide photos and confirmation of the assembled unit prior to shipment. Pre-shipment inspection by SGS or Bureau Veritas can be arranged at buyer request. Additional QC documentation can be provided upon request.

Question 7

Can I visit your factory?

Accepted Answer

Yes. Factory visits are welcome at our production facility. Seeing the production process firsthand is the best way to understand our quality standards and manufacturing capabilities. We can arrange hotel and transportation — contact us to schedule a visit.

Question 8

What is the difference between VALEU and European amphibious excavator brands?

Accepted Answer

VALEU offers CAT OEM upper structure matching the quality of premium international brands at a significantly lower investment. The trade-off: international brands typically have established local dealer networks, while VALEU provides direct factory support. For buyers who value direct manufacturer relationships and capital efficiency, VALEU is the compelling alternative — same CAT reliability, lower entry cost, global parts access.

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